About Hypernet

Hypernet designs, installs and manages connectivity, communications, security and integration services for businesses across South Africa, from single sites to multi-branch networks.

Hypernet was founded to give South African businesses enterprise-grade technology backed by support that responds quickly and fixes faults properly.

That standard runs through every team: the service desk that handles each call, the engineers who monitor the network, the technicians who install and repair on site, and the account managers who plan each customer's growth.

Our customers include independent retailers, professional practices, logistics operators and e-commerce businesses. As they add staff, sites and systems, their services grow with them on the same platforms and the same support agreement.

Our values

Reliable

We design backup connections as carefully as primary ones, because they decide how long an outage lasts.

Trustworthy

Clear answers and fair terms. If a fault is ours, we say so. If it is with a third party, we tell you and follow it up.

Innovative

Enterprise-grade platforms from partners such as Cloudflare, Sophos and Flowgear, sized to each business and managed by us.

Head office

Our head office, service desk and network engineering team are based in Sandton, Johannesburg. We support businesses across South Africa.

Unit 7, Kramerville Commercial Park12 Desmond Street, KramervilleSandton, 2090

Our teams

Service desk: Logs and triages every support call and message, owns each fault until it is resolved, and keeps customers updated throughout.
Network engineering: Designs customer networks, monitors lines and services around the clock, and resolves routing and configuration faults remotely.
Field services: Surveys sites, installs and documents equipment, and attends on site when a fault needs hands-on work.
Account management: Reviews customer services as each business grows and plans new sites, users and upgrades.