Every plan
Hosted lines
Your existing numbers, hosted in the cloud.
- Number porting handled by us
- Desk phones, a mobile app, or both on one extension
- One call rate anywhere in South Africa
Hosted business phone lines.
Keep your existing numbers, take calls on a desk phone or a mobile app, and get consistent call quality because we also manage the connection underneath.
Hosted lines keep your existing numbers, ring whoever is free to answer, and are monitored for call quality alongside the connection they run on.
VoIP packages
Start with the lines you need and add or remove lines at any time.
Included
Call handling
The call features most offices use.
- Auto-attendant and ring groups set by business hours
- Call recording and reporting
- Voicemail to email, forwarding, hold and transfer
On Hypernet connections
Call quality
Call quality monitored with your line.
- Voice prioritised over backups and file sync
- Jitter and packet loss monitored on your line
- Early warning when a line starts to degrade
Number porting
The porting date depends on your current provider, so we cannot guarantee it. We give you a status update whenever you ask.
- 01
Number ownership
Number portability is regulated. Your number belongs to you, and your current provider must release it.
- 02
Paperwork
We submit your account details exactly as your current provider holds them. A mismatched company name is the most common reason a port is rejected.
- 03
Setup in advance
Handsets are configured and tested on the new service while the old one is still active.
- 04
After-hours cutover
The switch takes minutes and is scheduled after hours. We test every direct number from outside the building before we leave.
Hosted line features
- Calls on any device
- One extension rings on the desk phone and the mobile app at the same time.
- Flexible line count
- Add or remove lines as your team changes, without a new contract.
- Call recording
- Record calls for training or disputes, with retention set to your requirements.
- One provider for calls and internet
- We manage both, so we can trace a call fault from the handset to the network.
Move your lines to Hypernet
Tell us how your calls sound today. We will check whether the problem is the line, the configuration or the handsets before you spend anything.