Fixed wireless and six VoIP lines for a dispatch office
A Germiston logistics office had been quoted an enterprise contract. We installed what its eleven desks needed.
- Moyo Freight Coordination
- Logistics & operations
- Germiston, Gauteng
- Wireless, LTE failover, VoIP lines
The problem
The office is in an industrial park where fibre had been promised for three years. Two providers had quoted 36-month enterprise agreements with more lines than the office needed.
Dispatch was running on a consumer LTE router that dropped the tracking system whenever the office was busy.
Our approach
We installed fixed wireless from a mast with line of sight to the park, with LTE failover on a separate network so one tower fault cannot take both links down.
- Six VoIP lines for six dispatchers
- Tracking system traffic prioritised on the link
- A managed router we can access remotely
The result
The tracking system has stayed online as the office grew from eight desks to eleven, and two lines were added without a new contract.
When fibre reaches the park, the VoIP lines will move across with the same numbers.
